Job listings
1Purchase terms
- Job listings are a one-time purchase of $150 and remain active for 1 month from the date of purchase.
- Job listings do not auto-renew. Once the 1-month period ends, your listing will automatically close.
2Refunds
- All job listing purchases are non-refundable.
3Special promotions
- Job listings purchased as part of a promotional offer are non-refundable.
- Discounts will be calculated based on the original listing price, not the promotional rate.
Subscriptions
1Cancellation terms
- Universal 7-day notice requirement: All cancellations must be submitted at least 7 days before the end of your current billing period to take effect for that cycle. This applies to both trial periods and ongoing subscriptions.
- How to cancel: Customers may cancel their subscription at any time through their account settings or by contacting our support team at support@joinroster.co.
- Auto-renewal: Your subscription will automatically renew at the end of each billing period (including at the end of trial periods) unless you cancel with 7 days' notice. You authorize us to charge your payment method for renewal.
2Refunds
- No partial period refunds: No refunds will be issued for partial billing periods. You will retain access to all paid features through the end of your current billing cycle after cancellation.
- Billing error exception: Refunds may be issued for documented billing errors or technical issues on our end, at our sole discretion.
- Trial billing: Once a trial period ends and billing begins, standard refund policies apply. No refunds are available for charges incurred after trial expiration, regardless of usage.
3Downgrades or changes
- Customers may downgrade or modify their subscription plan at any time, with changes taking effect at the start of the next billing cycle.
- Plan changes are subject to the same 7-day notice requirement if the change involves canceling current billing.
- Downgrading to a lower-tier plan may result in the loss of features or access to specific functionalities tied to higher-tier plans.
4Reactivation
- Customers can reactivate their subscription at any time by logging into their account and selecting a new plan.
- Reactivated accounts will be charged immediately for the selected plan on a prorated basis from the reactivation date.
5Special promotions
- Subscriptions purchased as part of a promotional offer are subject to the same cancellation policy. Refunds will be calculated based on the original subscription price, not the promotional rate.
- Trial promotions: Extended trial periods or special trial offers are subject to the same automatic billing terms: you will be charged when the promotional trial period ends unless canceled beforehand.
6Contact us
- If you have questions or need assistance with canceling your subscription, please reach out to our support team at support@joinroster.co at least 7 days before your desired cancellation date.
Important notes
- By subscribing to our services, you agree to these cancellation terms as outlined in our Terms of Service and Privacy Policy.
- Your continued use of the service after cancellation indicates acceptance of these policies.
- Billing disputes: Any billing disputes must be reported within 30 days of the charge date.